Bilal Abdulkadir Muhammed
IT Support Specialist | Data Analyst | AI & Sustainable Cloud Researcher
“Bridging IT operations and AI research to explore high-performing, energy-efficient, and sustainable digital infrastructure.”
Adama, Oromia, Ethiopia
About
Bridging IT Operations and AI Research
I am an IT professional and independent researcher with experience in technical support, systems administration, database management, and data analytics. My interests sit at the intersection of Generative AI, cloud computing, and sustainability, with a focus on exploring efficient and responsible digital infrastructure.
- 6+ years across IT support, systems administration, database management, and data analytics
- B.Sc. in Information Technology — Jimma University
- Research interests in Generative AI, sustainable cloud infrastructure, and carbon-aware computing
- Hands-on Green IT and data analytics projects
- AI, cloud, cybersecurity, and data certifications
Services & Core Competencies
What I do
IT Support
- Microsoft 365
- Windows Administration
- SQL & Database Management
- Troubleshooting
- Incident Response
- User Access & Identity Management
Data Analytics
- Python
- Pandas & NumPy
- Power BI
- Excel
- SQL
- ETL & Data Pipelines
- Data Visualization
AI & Sustainability
- Generative AI
- Cloud Computing
- Energy-Efficient Scheduling
- Carbon-Aware Computing
- Sustainable Cloud Infrastructure
- AI Research
Featured Projects
Selected Work & Research
Green IT Impact Simulator
Interactive Dashboard · 2026
Interactive exploration of how sustainable IT decisions can influence energy consumption, carbon emissions, and operational outcomes.
Generative AI for Sustainable Cloud Infrastructure
Ongoing Research · 2026
Research exploring how AI workloads, including LLM serving and RAG pipelines, could be scheduled using energy- and carbon-aware strategies while maintaining acceptable performance.
Digital Empowerment Model
Independent Research
A framework exploring relationships between digital skills, youth leadership, data-driven innovation, sustainable community development, and continuous learning.
Data Analytics Portfolio
Ongoing
Analytics projects using Python, Pandas, NumPy, SQL, Excel, and Power BI to transform data into actionable insights.
Experience
Professional journey
Independent IT & Data Consultant
Oct 2025 – PresentSelf-employed — Adama, Ethiopia
- IT support and systems administration
- Power BI dashboards and data analysis
- Independent AI and sustainable cloud research
- Continuous professional development
IT Support Specialist
Apr 2022 – Sep 2025Star Development Association, Oromia, Ethiopia
- Technical support for desktops, laptops, networks, Microsoft 365, and Windows
- Full troubleshooting and support lifecycle
- User accounts, permissions, email, and identity management
- Preventive maintenance and staff training
Database Registration Officer
2020 – 2022Dera City Administration, Ethiopia
- Citizen database management
- Data verification and validation
- Deduplication and reporting
- Administrative data quality and reporting
Certifications & Languages
Credentials
AWS AI Practitioner Challenge
Udacity · May 2026
Cloud Computing
Microsoft Learn · March 2026
Cyber Security Operations Simulation
Datacom / Forage · March 2026
Critical Infrastructure Protection
OPSWAT Academy · March 2026
Emotional Intelligence
Saint Louis University · May 2026
Small Business Management
LinkedIn Learning · July 2026
Gemini in Google Drive
Udacity · January 2026
Languages
English
Professional Working Proficiency
Amharic
Native
Afaan Oromo
Fluent
Contact
Let's Connect
I'm open to professional opportunities, technology projects, research collaboration, and meaningful conversations around IT, data, AI, and sustainable technology.